COVID-19

COVID-19 Update

 

18 July 2021

In light of the recent NSW Government announcements (as of 11.59pm 17 July), we still remain open for trade in line with the government mandated restrictions.

Our number one priority has been and will remain to be the health and well being of our customers and our team.

Oztech Business Equipment Pty Ltd provides Office Supplies to essential services such as Aged care, Health care, Australia Post, Education and more. By remaining open, we are committed to supporting businesses across Australia with their IT needs.

Only I.T. technicians will be on premises for emergency repairs. All office staff and managers will be contactable via email until further notice.

All service calls and consumable orders must be emailed to service@oztechcopier.com.au

Thank you for your ongoing support.

Stay safe

 

26 June 2021

 

As you all may know Greater Sydney is now in lock down until 9 July 2021.

Our upstairs B2B office will be closed to walk-in customers and pick-ups for the next 2 weeks.

 

We will NOT be sending technicians onsite within the infected inner Sydney suburbs areas for minor issues for the next two weeks until further notice.

Please correspond with us via email to service@oztechcopier.com.au for all service calls or toner orders.

No pick ups allowed.

 

We are only accepting Australia post and courier deliveries to our downstairs warehouse only.

If you are visiting our downstairs warehouse please follow the NSW Health Covid-19 guidelines displayed in our store.

The maximum amount of people allowed inside is 2 including the technician, which means ONE person in the premises at a time.

We kindly ask our customers to wear a MASK and CHECK-IN via the QR code before entering. Remember to Check-out when exiting.

Thank you for your cooperation.

Stay safe.

 

 

 

Social Distancing Measures.

Providing a safe environment for our customers and our team will always be our number one priority.

COVID-19 has been a global challenge for everyone mentally and physically especially for those on the front line; in medical, health, logistics, supermarkets, sanitation and retail. Since we fall under the retail services category we encourage all of our customers to abide by the social distancing laws in order to get the essential services they require as safely as possible.

At Oztech we understand ‘computer viruses’ and how they can spread and encrypt all your data.  The consequences can be frustrating if you ignore your anti-virus software warning messages. It is the same principle for coronavirus. If we ignore all the social distancing safety measures the virus will continue to spread and further impact our community and economy.

To ensure we can all maintain appropriate social distancing measures and customer safety, Oztech have implemented the extra steps below to help you safely get the service you require:

The following measures will apply as you enter our store:

  • Due to the small size of our store, we will be limiting customers to one person at a time. If you are with another person, one person will only be allowed in and the rest must stay outside or in their vehicles. There will only be one sales team member to serve you.
  • Please keep 1.5m distance from a Oztech staff member at all times. There will be markers for customers to stand when being served in our store.
  • We encourage customers to wear a mask as they enter our store. We have put in compulsory measures ourselves to wear all protective gear when serving customers at all times.
  • We have 24 hour surveillance in our store, so please do the right thing as there will be consequences for customers who violate the social distancing law.
  • We encourage use tap and pay payments to limit contact with cash.

Products and Services.

  • At this stage it is very difficult to get new stock so we are very limited on new products.
  • We are trying to limit non-essential visits to our store, so there is no need to make the trip if we don’t have what you are after. If there is an item or service you require, please phone ahead before you visit our store.

Our team are doing their best to help customers get the products and services that they need.  We ask customers to respect the space that they keep and the respect that they show.  We really appreciate everyone’s patience during this time.

We will continue to keep everyone informed of the additional precautionary steps we are taking through in store signage and we will keep this page relevant with the most up-to-date information that may affect our stores.

 

Thank you

Oztech Team