General Warranty

Oztech Business Equipment Pty Ltd provides a 12 months from the purchase date “RTB” (Return-To-Base) warranty on goods we sell unless stated otherwise. Customers are liable for any return postage which may incur. When you RTB your goods, we will repair it, or, at our option replace it when we consider it defective.

Where we elect to replace the goods, the exact model of the goods may not be available. In such a case at our discretion, we have the right to substitute the goods with a similar one.

If you have goods which you believe is faulty, please ensure that you thoroughly test it before returning it to us.

If goods which you returned to us because it appears faulty and later found not be so or if the goods is faulty and where the goods is NOT under warranty, you may incur an administrative fee.

Goods will not be returned to you or tested until you have paid any administrative fee and return postage fee.

You need to provide proof of purchase when you are making a warranty claim.

You are responsible for the storage of all your invoices/receipts/bank Statements/Credit Card Statement.

You must return goods in its original packaging, or well packed so that the goods do not sustain any damage in transit. You must also return all software and manuals when you do so.

You must not return any software you claim to be defective. Under no circumstances will we accept returned software. We provide no warranty whatsoever with respect to any software.

For online purchases:

You will be initially charged for a return postage fee. You will also need to pay for the postage to send it to Oztech Business Equipment Pty Ltd.

This payment will be refunded in full if the product has been determined to be faulty and we will cover the return postage.

For In-Store Purchases:

Please return to any store where you have bought the goods.

Images on Oztech Business Equipment Pty Ltd website are for illustration only. Actual products may appear different to the products shown.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Oztech Business Equipment Pty Ltd reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Oztech Business Equipment Pty Ltd reserves the rights to change/alter Terms & Conditions of our website without prior notice to you. It is your responsibility to check the websites for any changes