After sales service and support
Oztech Business Equipment is committed to quality after sales service and support for all our customers. Our Maintenance Agreements include service calls, parts, labour, toner, drums and preventative maintenance.
We are also committed to our maximum 4 hour response time for all service calls.
When it comes to repairing and maintaining your Printer, trust Oztech Business Equipment. Our skills and knowledge is your guarantee that approximately 90% of problems can be solved on site and do not require equipment to be carried away and therefore adding additional costs, which can be avoided. Our Service and Repair fleet carry a comprehensive spare part assortment for most Printers, Copiers and Multifunction Office Equipment.
Oztech Business Equipment is one of the largest independent Business / Office Machinery Supply Company in Australia. So if your machine is out of date, or simply it is too costly to repair, we will submit to you and recommend an alternative Printer, Copier or Multifunction Machine, suitable for your Office.
All our technicians are instructed and to explain to you our customer how to handle your Office Technology to avoid unnecessary down time and repair costs.
Our Technicians are Factory trained and fully qualified with machine servicing as well as IT and Networking the leading Printer-Copier-Multifunction brands on the market such as: HP – Hewlett Packard, Samsung, Ricoh, Canon, Brother, Lexmark, Kyocera and others.
Oztech Technicians are prompt, courteous and friendly in accordance with our customer policies. We take pride of our customer service and rarely receive customer complaints, but if you feel that any of our Technicians are not complying with our strict Customer Policy please ring Oztech Business Equipment Head-Office on 1300 731 159.